WHITE PAPER:
This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
WHITE PAPER:
This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
WHITE PAPER:
This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers.
WHITE PAPER:
Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
WHITE PAPER:
Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
WHITE PAPER:
There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
