WHITE PAPER:
IBM WebSphere Application Server, Version 6.1 is the foundation of the IBM WebSphere software platform and is the key building block for a Service Oriented Architecture (SOA).
WHITE PAPER:
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
PRESENTATION TRANSCRIPT:
Get a holistic view of the potential costs and savings associated with SIP trunk consolidation. Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.
CASE STUDY:
This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
WHITE PAPER:
This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
EBOOK:
Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service.
