Chat Software Reports

What’s the value of unified communications?
sponsored by Plantronics
EGUIDE: In this expert E-Guide, uncover a list of important questions that should be asked of you and your organization when you are considering a UC implementation. Explore seven phases of implementation for the analysis of the value of UC in each.
Posted: 05 Jul 2011 | Published: 05 Jul 2011

Plantronics

SCOPIA Connector for IBM Lotus Sametime
sponsored by RADVISION
PRODUCT LITERATURE: RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
Posted: 09 Jun 2008 | Published: 28 Mar 2008

RADVISION

Visual Collaboration's Changing and Critical Role in the Modern Enterprise
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines how your organization can continually increase the business value of video collaboration, from expanding your telepresence outside the boardroom to effective management tools for IT.
Posted: 15 Jul 2013 | Published: 15 Jul 2013

Cisco Systems, Inc.

Skype for Business: Preparing Your Organization for Deployment
sponsored by Dimension Data
EGUIDE: This expert e-guide explains what you need to know before diving into a Skype for Business deployment. Access now to learn how to prepare your infrastructure and organization by taking a hybrid approach to deployment that focuses on end-user training and adoption.
Posted: 02 Sep 2016 | Published: 01 Sep 2016

Dimension Data

Is Online Video Chat the Path to a Personalized Customer Experience?
sponsored by BoldChat - LogMeIn
EGUIDE: In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
Posted: 16 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

WebEx Video Conferencing Software Evolves with the Times
sponsored by Cisco Systems, Inc.
EGUIDE: If you're unaware of what WebEx video conferencing software has to offer, it's in your best interest to educate yourself on its exciting, evolving functionality. In this expert e-guide, learn how WebEx is evolving with the times to provide businesses with top quality video conferencing.
Posted: 10 Jan 2017 | Published: 09 Jan 2017

Cisco Systems, Inc.

ROI in Action: How Polycom’s global collaboration network benefits the bottom line
sponsored by Polycom, Inc.
CASE STUDY: Polycom’s intensified reliance on an enterprise-wide collaboration environment allows employees, partners, suppliers and even customers to engage one another through any combination of voice and video communications, content sharing, presence awareness and instant messaging. Read on to learn exactly how these features are used and the ROI achieved.
Posted: 26 Jan 2011 | Published: 25 Jan 2011

Polycom, Inc.

Video-Ready - Campus Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.
Posted: 22 May 2009 | Published: 01 May 2008

Cisco Systems, Inc.

The Importance of Video and Video Monitoring in Today’s Business
sponsored by Encoding.com
EGUIDE: This e-guide shares information on the latest video codec technology and explains why business intelligence (BI) must grow to include processes that let IT teams find, examine, exploit, or delete video content.
Posted: 31 Jul 2012 | Published: 31 Jul 2012

All resources sponsored by Encoding.com

Microsoft Skype for Business Online: Features, Costs and Office 365 Integration
sponsored by Dimension Data
EGUIDE: Microsoft has introduced cloud PBX with PSTN calling features to Skype for Business Online, which is expected to put it on par with other UCaaS products. This e-guide gives an in-depth look at how Skype for Business continues to evolve in a full-fledged unified communications service with features including, calling, conference and collaboration.
Posted: 06 Sep 2016 | Published: 01 Sep 2016

Dimension Data