INFOGRAPHIC:
Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.
EGUIDE:
In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
WHITE PAPER:
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
WHITE PAPER:
SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery.
WHITE PAPER:
This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems.
WHITE PAPER:
This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.