EZINE:
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
EGUIDE:
Against all odds, the Australian people and businesses proved their mettle, becoming one of the first countries in the world to emerge from the pandemic. Companies pivoted quickly and adopted new business models while supercharging digitisation initiatives at an unprecedented pace. Here are Computer Weekly's top 10 Australia IT stories of 2020:
WHITE PAPER:
Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
WHITE PAPER:
Data compression features in data warehouse databases are the current trend, and this paper explains the benefits of compression in data warehousing and differentiates compression approaches taken by different databases.
CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS).
PODCAST:
This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.
WHITE PAPER:
This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.
CASE STUDY:
Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans.
WHITE PAPER:
This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.